Cancellation Policy

1. Scope of Policy

This cancellation policy applies to furniture and home goods, including related accessories, sold by Batistawholesaletrade online store to customers within the United States. By browsing or placing an order, customers agree to comply with this policy.

2. Right of Cancellation

Under U.S. consumer protection principles, customers may request to cancel their order within 14 days of receiving the product if they are not satisfied, without providing a reason.

3. Applicable Customers

This policy applies to all consumers. 

4. Cancellation Conditions

Products requested for cancellation must be in new or lightly used condition, suitable for resale, and include all original packaging, accessories, and manuals.

5. Overview of Cancellation Process

Customers must submit a cancellation request to Batistawholesaletrade via email, including the order number and product details.

6. Cancellation Email Address

Please send cancellation requests to:info@batistawholesaletrade.com.
We will confirm receipt of your request within 24 hours.

7. Review and Confirmation

Upon receiving the request, Batistawholesaletrade will verify the product condition and send a cancellation confirmation email once the criteria are met.

8. Refund Processing

After cancellation confirmation, the payment will be refunded to the original payment method. Refunds are typically processed within 2 business days of confirmation.

9. Return Shipping Costs

Return shipping costs are covered by Batistawholesaletrade. Customers do not need to pay for shipping themselves.

10. Return Address

Please return products to:
500 SW 27TH TER APT 1, FORT LAUDERDALE, FL 33312, United States

11. Exceptional Cases

If a product is damaged during transit or fails verification, Batistawholesaletrade will contact the customer to agree on a resolution.

12. Contact Information

For any cancellation-related inquiries, customers may contact us via:

13. Governing Law

This policy and customer cancellations are governed by applicable U.S. consumer protection laws.

14. Transparency of Information

All cancellation requests and processes are confirmed via email, ensuring customers are informed of every step and the refund status.

15. Recordkeeping and Archiving

Batistawholesaletrade will retain records of all cancellations and related communications for future reference and service improvement.

16. Company Information

This website is owned by BATISTA WHOLESALE TRADE LLC

Company Name:BATISTA WHOLESALE TRADE LLC
Address:500 SW 27TH TER APT 1, FORT LAUDERDALE, FL 33312,
EIN:99-2746765
Phone:+1 9202794215
Email:info@batistawholesaletrade.com
Opening Hours: Monday to Friday, 8:00 AM to 6:00PM (EST).
Please contact us via email - we will respond within24 hours.